The BitMart card programme is winding down — here's what that means if you hold one
Available in US
The BitMart card is a Visa payment card that drew on a BitMart exchange balance in crypto and converted it to US dollars at the moment of purchase. The platform behind it announced a phased shutdown in late July 2026, with general users given until 26 August 2026 to close positions and request withdrawals, and the platform winding down operations by 31 January 2027. The card is no longer being issued, and the picture for current holders is dominated by that wind-down. This review walks through what happened, what it means if you already hold a BitMart card, the risks that come with the closure, and which cards are worth looking at instead. It draws only on what the card’s own pages and the company’s public statements actually say, and treats anything that came from a third-party site as unofficial.
The information below is current as of October 28, 2026.
Verdict
The BitMart card scores 3.7 out of 10 in this review. That is the headline number and it reflects, above all, that the programme is being shut down. I have broken the score down below so you can see how it is made up.
| Criterion | Mark | Why |
|---|---|---|
| Who can get it | 0 / 10 | The platform is winding down. A staged closure was announced on 26 July, trading ends on 26 August, and the platform’s own operations are planned to stop on 31 January 2027. New card applications are no longer being confirmed on the official pages. |
| Cost | 5 / 10 | The virtual card costs nothing to issue, the plastic card 70 USD, and the Platinum metal card 120 USD. There is no annual fee, a 1.3% transaction fee on every type, and a 2% or 1.5% ATM fee depending on the card. |
| Top-up options | 7 / 10 | The card is funded from a BitMart exchange balance. Supported coins include USDT, USDC, BTC, ETH, SOL, ADA, BMX, XRP, LTC, DOGE, TON and BNB. The networks on which these tokens should be sent are not named. |
| Reliability and complaints | 1 / 10 | The exchange is being shut down, withdrawals have been reported as delayed, the Trustpilot score is 2.3/5 from 2,915 reviews, and support has been reported as silent. The card’s issuing bank is not named. |
| Everyday use | 8 / 10 | Three Visa formats — virtual, plastic and metal — are accepted at any Visa merchant worldwide. The virtual card works with Google Pay. Apple Pay is not mentioned. |
For existing cardholders who are trying to draw down their BitMart balance, the card itself stops being a useful product. The exchange’s wind-down is the only number that really matters, and that is why the headline score sits where it does. If you are weighing a new crypto card, the BitMart card is not on the table; you should look at the alternatives discussed below.
What happened to the programme
The headline is straightforward: the BitMart card programme is being closed down as part of a wider shutdown of the BitMart exchange. A notice published on 23 July 2026 was directed at identified US users, and a first wave of restrictions on new activity followed on 26 July 2026. From 26 August 2026 onwards, general users have been given a deadline to complete verification, close positions and request withdrawals, with platform operations planned to end on 31 January 2027. A separate report from Forklog noted that the founder denied misappropriating user funds. I could not find any official regulatory action behind the closure — it has been framed as a company decision.
Three concrete consequences flow from those dates:
- New card applications are not being accepted. The card’s own pages describe who “all BitMart users” can apply, but that language is left over from before the wind-down and is no longer being confirmed in the active product flow.
- Trading on the platform is being wound down, with the trading deadline set for 26 August 2026 and platform operations finishing at the end of January 2027. That cuts off the funding path for the card, which draws on the user’s exchange balance.
- Withdrawals are the priority, and BitMart has set a deadline of 26 August 2026 for general users to submit withdrawal requests.
The card itself, in the form it was sold until the wind-down, was a Visa product issued in three formats:
- A virtual card, issued immediately and added to Google Pay. Application fee 0 USD; daily limit 10,000 USD; no ATM access.
- A BitMart Card (plastic), which ships after approval. Application fee 70 USD; daily limit 50,000 USD; 2% ATM fee.
- A Platinum (metal) card, the top tier. Application fee 120 USD; “unlimited” daily limit, in the card’s own language; 1.5% ATM fee.
All three settled in US dollars, charged a 1.3% transaction fee on every purchase, and converted the balance in real time at the point of sale. Annual fees were 0 across the range. None of these terms is a reason to choose the card today; they describe what already-issued cards do, and they are useful mainly to existing holders working out what to expect on their statements.
Identity verification is worth describing in its own right, because it sits between the user and the card. To get any of the three, an applicant had to pass Identity Verification Level 2 (KYC Lv.2), with extra documents possible and proof of address required. The minimum age is not stated on the card page. The BitMart iOS app is rated 2.9/5 from about 3,500 ratings in the US listing (read 20 October 2026) and supports iOS 13.0 and above; interface languages include Russian, Turkish and Ukrainian. The Google Play listing was not read in the course of this review.
One more piece of the geography is worth flagging because it is unclear. The card page itself does not publish a country list. Unofficial coverage (Blocktempo and ChainCatcher, September 2025; CryptoCardHub, February 2026) has put the number at 115+ or 183 available countries, with the United States, United Kingdom, Netherlands, Russia and Ukraine among the restricted. A separate U.Today piece says the card expanded to all 50 US states in early 2026. Because the official pages do not confirm any of this, treat country availability as not stated by the card and do not rely on third-party lists — especially now that the platform itself is being closed.
If you already have the card
If you hold a BitMart card today, the practical question is: how do I get my money out, and what can I still spend on the card while the exchange winds down? The product page and the public guidance give some answers, and a fair amount of detail is left unstated.
Funding the card. The card is paid from the BitMart exchange balance; the language on the page is “keep enough crypto in your account.” The supported coins are USDT, USDC, BTC, ETH, SOL, ADA, BMX, XRP, LTC, DOGE, TON and BNB. The networks on which these tokens should be sent are not listed on the card page, which is a meaningful gap if you are topping up from an external wallet — sending USDT on the wrong network is the kind of mistake that cannot be reversed. There is no stated minimum top-up, no stated deposit fee and no fiat top-up option on the card page.
Spending limits. The daily limits are stated by card type — 10,000 USD for the virtual, 50,000 USD for the plastic and “unlimited” for the Platinum, in the card’s own language. Monthly limits are not stated. Unofficial launch coverage from Blocktempo and ChainCatcher (September 2025) described no fixed spending cap, with transactions over 250,000 USD subject to a security review; CryptoCardHub tied free ATM allowances to VIP status. None of this has been confirmed by the card itself, and the official limits above are the ones to take as given.
ATM access. Only the physical and metal cards have ATM access, and only at Visa-logo machines. The plastic card charges a 2% ATM fee, the metal card 1.5%. A banner on the homepage has mentioned a “fee-free ATM” allowance of 200–1,000 USD per month, with 2% charged above that, but the conditions are not stated clearly. Unofficial launch coverage said ATM withdrawals were unlimited per year; again, treat that as third-party, not confirmed.
Apple Pay and Google Pay. The virtual card can be added to Google Pay. Apple Pay is not mentioned on the card page.
Cashback. The official cashback rates were 4.0% on online shopping for the first month for new users, dropping to 3.5% from month two; 5.5% on grocery and dining for the first month, dropping to 5.0% from month two. The asset the cashback is paid in is not stated. Unofficial write-ups have put the rate “up to 5.5%” (U.Today), “1–10% by tier and merchant” (ChainCatcher) and “1–3.5% standard, up to 10% in promotions” (CryptoCardHub), but those numbers do not match the official figures and should be discounted.
Getting money out of the platform. The card is not the main path for that any more. The general-user deadline to submit withdrawal requests is 26 August 2026, with platform operations concluding on 31 January 2027. One non-official guide, published by OneKey on 7 August 2026, described withdrawals potentially being held for review covering KYC, source of funds, address ownership, the Travel Rule and sanctions. None of those conditions is stated on the card page itself, and the BitMart Card is not named in the platform-level guidance.
Support and disputes. The card page does not describe a support channel; the help centre sits at bitmart.zendesk.com (support.bitmart.com redirects there). There is no dispute or chargeback section on the card page, so do not assume chargeback rights on a BitMart card purchase.
A practical note that follows from all of the above: if you are an existing cardholder, the most important step is to act on the exchange-level withdrawal deadline, not to keep spending on the card. The card’s funding source is being shut down, and relying on it for day-to-day spending is unlikely to be reliable past the wind-down.
What can go wrong
A card that ties itself to a platform being closed inherits the platform’s problems. The risk list is mostly about that, but the structural risks of the product itself are also worth setting out, because the same design choices are common across crypto cards.
The issuer and the legal entity behind the card are not named on the card page. That is a separate issue from the closure, and it is worth being clear about. Without an issuer name, you cannot check the licence under which the card is issued, the regulator that supervises that licence, or the scheme under which your funds (if any are held on the card side) are protected. Treat the card programme as un-named in this respect.
Trustpilot, read on 20 October 2026, scores BitMart 2.3/5 from 2,915 reviews, with 66 of those in the last 12 months. Themes in the reviews: withdrawals blocked or failed after the wind-down announcement (reviews dated 3 September, 18 September, 9 October and 11 October 2026); support silent for periods ranging from a week to a month (August to September 2026); deposits not credited or still being accepted after suspension (August and October 2026); some users reporting that they received no direct notice of closure (September and October 2026); and fraud allegations that remain unverified. I did not find any complaints specific to the card itself. One Trustpilot user reported 280,000 USD blocked, and a Hungarian company has been named in a review as having about 80,000 USD unreleased since 26 July; these are user reports and not adjudicated findings.
The card is custodial. The assets backing the card sit in the BitMart exchange account; the card is tied to that balance. There is no self-custody option. That means the user is exposed to whatever happens to the exchange — which, in this case, is the wind-down. The card page does not describe app-based 2FA, instant card freeze, spending controls or insurance. Security features beyond what the exchange account itself offers are not stated.
Country and citizenship rules are not stated on the card page. As mentioned in the “What happened to the programme” section, third-party lists disagree. Add to that the fact that the platform’s wind-down is being run on a phased, region-by-region basis (US users got a separate notice on 23 July 2026, and a US-related expansion was reported in early 2026), and the picture for any individual reader depends on where they sit. Check the active notice on the BitMart site for your region before relying on anything you read here.
The category risks of a custodial crypto card are still present. Crypto transfers are irreversible, so a deposit on a network the provider does not support, or to an address of a different network, can be lost or need manual support recovery with no guarantee. Stablecoins can depeg, although USDT and USDC have, with one temporary exception during the March 2023 US banking crisis for USDC, held their peg in practice. And any card payment funded from crypto may be a taxable disposal under your local rules — in the US, the IRS treats digital assets as property, and each card transaction can produce a gain or loss measured in US dollars.
Stablecoins are not censorship-proof. Tether has disabled tokens in wallets on the OFAC sanctions list and has frozen funds tied to illicit activity. Circle stopped supporting USDC on Tron in February 2024. Neither detail is a reason to avoid USDT or USDC, but they are reminders that the “permissionless” framing of crypto does not apply to the largest stablecoins in their current form.
Issuer and programme risk is real, and it is what has happened here. Visa does not issue crypto cards itself; it licenses issuers. In November 2022, Visa said it had terminated its global agreements with FTX, and the FTX US debit card programme was wound down by its issuer. WaveCrest, a Visa card issuer that supplied several crypto card brands, was suspended by Visa in Europe in 2018, closing every WaveCrest-issued Visa programme at once. The BitMart case is a different mechanism — the platform itself is closing, not the card network cutting the programme — but the end result for the user is similar: a card that stops being useful on a short timeline, and a need to withdraw any remaining balance.
What to take instead
Because the BitMart card is no longer being issued, the alternatives below are the practical replacements. I have kept this to three cards that come up most often when readers ask what to use in place of a BitMart card. The detail below is what the alternatives’ own pages say, plus a short note on what is not stated.
Young Card — score 5.7/10. A crypto card that pays cashback in YNG tokens at rates set by the user’s Club tier. The published rates are: Essential 0.1%, Gold 1.8%, Platinum 3.6%; Bronze and Silver tiers are not stated. The card type, fees, eligibility and funding details are not stated on an official page I could read, which is a meaningful gap if you are choosing a card on more than rewards.
MSX — score 6.4/10. A higher headline score, but with a similar amount of detail left unstated. The card type, fees, eligibility and funding details are not stated on an official page I could read, so the score reflects the platform’s broader offering rather than the card itself.
Bybit Card — score 6.0/10. The most fully documented of the three, and the one most likely to be the practical replacement. It is offered in several regional flavours with different networks and currencies.
| Region | Network | Currency | Validity |
|---|---|---|---|
| Argentina | Mastercard prepaid | ARS | 6 years |
| AIFC (Kazakhstan) | Mastercard credit | USD | 3 years |
| Georgia | Mastercard credit | USD | 3 years |
| Kazakhstan | Mastercard credit | USD | 3 years |
| Australia | Mastercard credit | USD | 3 years |
| Mexico | Mastercard credit | MXN | 5 years |
| Brazil | Visa prepaid | BRL | 5 years |
| Peru | Visa prepaid | PEN or USD | 5 years |
| Asia Pacific | Visa credit | USD | 3 years |
A few details that matter when comparing against the BitMart card:
- Eligibility. The card is offered in Argentina, AIFC (Kazakhstan), Georgia, Kazakhstan, Australia, Mexico, Brazil, Peru and Asia Pacific. The application asks for country of residence; if the country is not supported, Bybit says it will “register your interest”. The cards page says: “This product is not meant for European Economic Area customers. All European Economic Area customer participation is strictly prohibited.” Bybit’s fiat-service restricted list (deposits, withdrawals, One-Click Buy; not the card as such) includes Belarus, Russia, Serbia, China and the United States, and notes that “Russian users can only make RUB transactions in Fiat.” No card-specific statement on Russian or Belarusian citizens and no citizenship-versus-residence rule was found; the card’s currency “depends on the country of your Advanced Identity Verification.”
- Issuance fees. Virtual card issuance is free in all regions “until further notice”. Physical card issuance and replacement: 29.99 USD in Australia, 5 USD/USDT in Argentina, 29.99 USDT in Georgia, 29.99 USDT in Kazakhstan (AIFC), 5 USDT in Asia Pacific, free in Brazil and Mexico. VIPs holding a physical card in Australia, Kazakhstan (AIFC), Georgia or Asia Pacific pay no issuance or replacement fee. There is no annual fee or cancellation fee listed.
- Conversion and FX. The crypto conversion fee is 0.9% over the One-Click Sell rate in Australia, Asia Pacific, Georgia, Kazakhstan, Brazil and Mexico; 0.5% in Argentina. Peru does not support crypto conversion. The FX fee is 2% on top of the network rate in Australia, Asia Pacific, Georgia and Mexico; 2% “International Fee” on purchases outside Kazakhstan (AIFC), even in USD; 7% in Argentina; 1.5% in Brazil; 1% in Peru. The FX padding is 0% in the Australia group and Mexico, 5% in Argentina and 1% in Brazil, with the excess refunded. Argentina also applies VAT of 21% on foreign digital services, a 30% tax on foreign transactions and a provincial gross-income tax of 1% to 13.2%.
- Funding. The card has no balance of its own; it draws on the Funding Account and the Flexible Easy Earn balance, with fiat used first. If fiat is insufficient, crypto is sold at the Bybit One-Click Sell rate plus the conversion fee above. Supported cryptocurrencies: BTC, ETH, XRP, USDT, USDC and GRAM. The default priority is USDT > USDC > GRAM > BTC > ETH > XRP, and the user can reorder this in the Card Dashboard. The Funding Account is topped up via Buy Crypto or by depositing crypto from other wallets.
- Rewards. From 5 October 2026 at 10:00 UTC, only crypto-funded transactions earn points or cashback; fiat-funded spending does not. The published tiers are: Base 2.00% with a 5 USD monthly cashback cap and no spend threshold; Beta 2% with a 50 USD cap and 500 USD spend to unlock; Alpha 4% with a 150 USD cap and 3,500 USD spend; Apex 6% with a 250 USD cap and 9,500 USD spend; Omega 8% with a 400 USD cap and 12,500 USD spend; Infinite 10% with a 600 USD cap and 25,000 USD spend. Points are pending for 4 calendar days; cashback in USDT equals points × 0.002 and requires Auto Cashback to be on. Pay Later instalments add an extra 1%. The welcome offer is 10% cashback up to 110 USDT in the first 30 days, “100% cashback on must-have subscriptions” for VIPs and Alpha-tier users and above, and a referral bonus of 20 USDT or 10 USDT.
If the question is which of these is closest in spirit to the BitMart card, the answer is Bybit Card, mostly because the detail is published and the regional flavours give you a concrete match for the country you live in. The cashback structure is more elaborate than the BitMart card’s flat rates, and the crypto conversion fee is lower than BitMart’s 1.3% transaction fee in the regions that pay 0.9% — but eligibility is narrower, and the EEA is closed.
Who I would recommend it to
I would not recommend the BitMart card to anyone choosing a new card today. The programme is being shut down, and that decision alone is enough to take it off the table for new applicants. The score of 3.7 out of 10 is mostly a statement of that fact, with the “Who can get it” criterion at 0 reflecting the closure.
The only readers for whom the BitMart card is still relevant are existing cardholders with a positive BitMart exchange balance, and even for them the card is not a product to use; it is a funding source that is being turned off. The right next step for a current holder is to focus on the exchange-level withdrawal deadline (26 August 2026 for general users) rather than the card’s day-to-day terms. Spend on the card while it still works if that is convenient, but do not top up the card from an external wallet on a network the provider has not specified, and do not leave funds on the exchange waiting for a better moment.
For new applicants, the practical shortlist is the alternatives above. Bybit Card is the most fully documented and the most likely to be available in a given region; Young Card and MSX have higher headline scores but leave more of the basic card detail unstated. If your country is the EEA, none of the three is open to you, and the search is wider than the alternatives in this review.
The single most useful thing to check before applying for any of these cards is the list of supported countries for the specific regional flavour you intend to use, and the residency-versus-citizenship rules. The Bybit Card’s own pages are explicit that EEA customers are not allowed, and that fiat-service restrictions apply to a list of countries that does not match the card list one-to-one. Do not assume that a country being absent from the card’s restricted list means it is supported, and do not assume that a country being on the exchange’s restricted list means the card is closed there — the rules are described separately and at different levels of detail.
A second thing worth checking is the funding story. The BitMart card is custodial and tied to a closing exchange. The Bybit Card is also custodial but tied to an exchange that is still operating. Young Card and MSX are less explicit on this point. If self-custody matters to you, a custodial card is the wrong product regardless of the brand on the front, and the alternative is a separate wallet that signs a payment message at the till — a different category, with its own trade-offs around merchant acceptance, fees and consumer protection.
Frequently asked questions
What is the BitMart card?
The BitMart card was a Visa payment card that drew on a BitMart exchange balance, converted the chosen cryptocurrency to US dollars in real time and settled the purchase in USD. It came in three forms: a virtual card added to Google Pay, a plastic card and a Platinum metal card. The programme is being closed down as part of a wider shutdown of the BitMart exchange announced in late July 2026.
Is BitMart a bank?
No. BitMart is a cryptocurrency exchange, not a bank. The card’s issuing bank and the legal entity behind the card programme are not named on the card page, so the licence under which the card is issued is not stated, and the protections that come with a bank-issued card do not necessarily apply.
Who owns BitMart?
The card page does not name the issuer or the legal entity behind the card. The exchange’s founder has been named in third-party reports around the wind-down, including a Forklog piece in which the founder denied misappropriating user funds, but no official regulatory action has been published.
Is the BitMart card still available?
No. The platform announced a phased closure on 26 July 2026, with general users given a deadline of 26 August 2026 to submit withdrawal requests and operations stopping altogether by 31 January 2027. New card applications are no longer being confirmed on the active product pages. Treat any third-party list of supported countries as unofficial and unconfirmed.
Does the BitMart card require KYC?
Yes, to get any of the three card types an applicant had to pass Identity Verification Level 2 (KYC Lv.2), with extra documents possible and proof of address required. The minimum age is not stated on the card page. KYC levels below Level 2 and what each unlocks, processing times and the grounds for rejection are not stated on the card page.
How do I add the BitMart card to a mobile wallet?
The virtual card could be added to Google Pay. Apple Pay is not mentioned on the card page. The plastic and metal cards are not described as compatible with either wallet on the card page, and given the wind-down, mobile-wallet support is unlikely to be extended.
How do I withdraw money from BitMart?
The card itself is not the withdrawal path. The general-user deadline to submit withdrawal requests is 26 August 2026, with platform operations closing at the end of January 2027. One non-official guide (OneKey, 7 August 2026) described withdrawals as potentially being held for review covering KYC, source of funds, address ownership, the Travel Rule and sanctions, but the card page does not describe those conditions and the BitMart Card is not named in the platform-level guidance.
How do I delete my BitMart account?
The card page does not describe an account-deletion flow. The platform-level help centre sits at bitmart.zendesk.com (support.bitmart.com redirects there), and that is the right place to start. Given the wind-down, the more pressing question is how to withdraw the balance, not how to delete the account.
Is the BitMart card safe?
The card is custodial, which means the assets sit in the BitMart exchange account and the user is exposed to whatever happens to that exchange. The Trustpilot score for BitMart is 2.3/5 from 2,915 reviews (read 20 October 2026), with complaints in the second half of 2026 concentrated on blocked or delayed withdrawals after the wind-down announcement, silent support, and deposits not being credited. The card’s security features beyond the exchange account — app-based 2FA, instant card freeze, spending controls, insurance — are not stated on the card page. Programme-level safety has also been an issue for the category: Visa terminated its global agreements with FTX in November 2022, and WaveCrest-issued Visa programmes in Europe were closed in 2018.
Is the BitMart card worth it?
No, not for a new applicant: the programme is being shut down and the score is 3.7 out of 10. For an existing cardholder, the question is not whether the card is worth it but how quickly to draw down the BitMart balance, and the relevant deadline is the exchange-level one (26 August 2026 for general users), not the card’s own terms. The alternatives in this review — Bybit Card, MSX and Young Card — are the practical replacements.
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