Fiat24 shut its door to new applicants while its card ran on

Updated October 2026

Licensed

Available in US

Fast payouts

18+ Only

There is one thing you need to know before anything else about the Fiat24 card, and it is not a fee or a limit. The programme is closed. The card’s own documentation still carries the status text “Coming soon in December 2024”, the site sits in “maintenance mode”, and no new applications are being accepted. There is no date on that announcement, and the docs page shows no date at all for when it began. So the honest starting point is this: Fiat24 no longer issues new cards, and a page that sells you one is selling you something that does not exist.

What I can still do is walk you through what this product was, what is verifiable about it, what is only claimed by third-party sites, and — if you are one of the people who already has a card or a balance — what to do about it. I have given it 3.3 out of 10.

The conditions described here are current as of October 28, 2026.

Who does that suit? Almost nobody as a way to get a card today. The 6 for everyday use is the only mark that is not near the floor, and it reflects a genuinely sensible design for the person it was built for — someone who wants to spend crypto-derived balances without a traditional banking relationship. The 0 for eligibility is not a complaint about quality; it is a fact about the door being shut. If you fall into the group the note below describes, the rest of this page is for you.

Existing holders who withdraw their remaining balance.

That is the audience the score is really written for. Everything below is arranged so that you can read your own situation in it.

What happened to the programme

Let me give you the timeline as far as the card’s own materials let me, because the sequence is the story.

The card was announced with the status line “Coming soon in December 2024”. That text still sits on the card’s documentation page. The user documentation, by contrast, describes the card as live, with activation through the card icon in the dApp and usually ready within seconds. Those two statements contradict each other, and I will not pretend to resolve it. What I can say is that the programme was announced as imminent, then did not visibly launch on its own pages, then went quiet.

Then the site moved to “maintenance mode”, with no new applications accepted and no dates given. Alongside that, the docs state that new clients from 5 June 2026 get a monthly limit of USD 30,000 — which conflicts with a USD 100,000 per 30 days figure appearing elsewhere on the same page. A refund fee applies from 15 May 2026. Forced-exit rules are described for sanctions, PEP status, fraud and recalls. And limit-upgrade requests are no longer accepted.

The operational entity is named: the card issuer is SR Saphirstein AG in Switzerland, with BIN 5481 0849. The operator is SR Saphirstein under a Swiss Fintech licence under Art. 1b of the Banking Act, supervised by FINMA. That supervision is real and worth acknowledging — it is the strongest single fact in this review. It is also not the same thing as a card you can apply for.

One more thing about the closure that is worth knowing, because it applies across the whole category. Programme closures typically follow a shape: a notice period, then spending and loading stop, then users are asked to withdraw remaining balances. A single secondary source describes one 2026 closure where new loads ended on 8 July 2026 and spending stopped on 8 August 2026 — I mark that as one unconfirmed source, not a Fiat24 fact, but it tells you what to expect if you are ever in the position of waiting.

You may be wondering whether the maintenance mode is temporary. Possibly. Nobody at the card has published a restart date, and I would not build a plan on one.

If you already have the card

This is the section that matters most if you are reading it with money already in your account, so I am going to be specific.

Withdraw your balance. Not next month, not after you have found a replacement. The action that removes risk is moving the funds out to a bank account you control. Fiat24’s own payout process: you withdraw to your own bank account in EUR or CHF. You first make a small deposit from that bank account — by IBAN — to link it. You can link up to 10 accounts per currency. Minimum payout is 100 EUR or 100 CHF. The payout is booked the same business day, or the next business day if you send it after 15:00 CET or at a weekend. A successful payout is free; a returned payout costs 10 EUR or 10 CHF.

Notice what is not there: no statement about how long a closure will last, no date, and no guarantee about processing time once volume rises. That asymmetry is why I say withdraw now rather than withdraw soon.

Closing the account. If you want out entirely, the documented route is: bring balances to zero, go to id.fiat24.com, Profile, Close Account. The closure is final and no second account is allowed. Your KYC data is retained per Swiss AML law — that part is a legal retention, not something you can switch off.

Limits. They were tiered by the digit length of your NFT account number: Standard (5–8 digits) 10,000 EUR daily and 20,000 EUR monthly; Premium (4 digits) 100,000 and 200,000 EUR; Ultimate (3 digits) 500,000 and 1,000,000 EUR. The tier rises when the NFT is upgraded — Premium NFT bought in the dApp, priced on the pricing page, payable in Ether or the Fiat24 token, and the upgrade is done within one business day. Note the direction of travel: limit-upgrade requests are not being accepted, so if you needed a higher tier, that door is closed too.

Top-ups. The card is topped up through the Fiat24 dApp, and activation requires a minimum balance of 10 EUR in the Eurozone, 10 CHF in Switzerland or 10 USD in the rest of the world. Payout minimum is 100 EUR or 100 CHF. The deposit fee, which network fee the payer covers, and the fiat top-up options are not stated on those pages. Unofficial sources say the supported crypto is USDC, USDT and ETH on Arbitrum, with fiat EUR, CHF, USD and RMB over SEPA, SIC and SWIFT rails — treat that as reported rather than confirmed.

Refunds and disputes. This is a thin spot. No dispute or chargeback procedure is described anywhere in the materials. Refunds are usually up to 7 days and up to 30 days for cross-border, and from 15 May 2026 there is a refund processing fee of 1 USD, 1 EUR or 1 CHF per refund (7 CNH), deducted from the refund and capped at the refund amount. A refund in USD, EUR, CHF or RMB returns to the same-currency balance; other currencies convert to the default currency.

Support. The routes listed are a Telegram bot at t.me/fiat24bot for “General inquiries”, a status page at status.fiat24.com, and X, LinkedIn, Medium and Telegram. There is no email address or phone number on the site. Languages and hours are not stated. When a third-party aggregator carries complaints about slow support, that absence of an email address is relevant context.

What can go wrong

I am going to separate what the card states from what outside sites claim, because mixing the two is how people end up making bad decisions.

The official picture. Payments are refused for OFAC-sanctioned countries and entities. Some transaction types are limited in certain countries — public transport, utility bills, in-flight shopping, and fine dining in the USA. Some emerging countries are limited to CHF 1,000 per 30 days. On security: sign-in is a self-custody wallet connection, because your account is an NFT in your own wallet; if the private key is stolen, the card’s own guidance is to move funds quickly. The card uses 3-D Secure with a one-time password by email, blocks automatically on unusual activity, and lets you lock and unblock in the dApp — each action locks changes for 24 hours. Deposit insurance is not stated.

The unofficial picture. An aggregator (cryptocards.so, unverified, with no linked reviews) collects user reports of invasive ID checks, fees on crypto top-ups, slow support with funds reportedly frozen and emails unanswered for 90+ days, and a January 2025 ban on third-party bank deposits for standard users. On Trustpilot, read 2026-10-20, the score is 2.2 out of 5 from 8 reviews — all one-star, the earliest 26 April 2024 and the latest 13 May 2026. Themes there: unresponsive support across email, Telegram and Discord with bot loops; a held card pre-authorisation or funds not released; a SEPA transfer weeks late plus about a 50 EUR fee after re-routing; and scammers posing as support in community channels.

That last one deserves emphasis, and it is not a how-to for anything: if you are contacted by someone claiming to be Fiat24 support and asking for your key, your seed phrase or a payment, that is the pattern the reviews describe. Nobody legitimate needs those.

The general category risks that apply to you whether or not Fiat24 exists any more. These are worth reading because you will meet them again with whatever card you pick next.

• A declined authorisation can leave a hold on funds that stays for several days, typically up to 7.
• Merchants can look up your BIN, see the issuing institution and country, and apply extra scrutiny when the issuer country differs from your billing address — which is why a card issued in one country can look “foreign” to a shop in another.
• Address Verification Service is mainly offered in the US, Canada and the UK and is generally unavailable for foreign-issued cards, which can cause declines.
• Blockchain transfers are irreversible. A deposit sent on a network the provider does not support, or to an address of another network, can be lost or need manual recovery with no guarantee.
• Crypto transfers are typically irreversible, and a stolen private key has no built-in recovery — the network cannot freeze or return the funds.
• Putting funds with a custodian carries counterparty risk: Mt. Gox reported about US$350 million stolen across 2011–2014, Coincheck about US$400 million in 2018, and the Ronin Network US$625 million in 2022.
• Card programmes do close. Visa terminated its global agreements with FTX on 13 November 2022 and the FTX US debit card was wound down by its issuer; WaveCrest, a Visa card issuer that supplied crypto card brands, was suspended by Visa in Europe in 2018, closing all WaveCrest-issued Visa programmes.
• Stablecoins can depeg. TerraUSD collapsed in May 2022, and USDC temporarily lost its peg in March 2023 during the US banking crisis.

That last cluster is not an argument against crypto cards. It is an argument for reading the closure terms before you load, not after.

What to take instead

I will be straight: none of these is a like-for-like replacement for what Fiat24 was trying to be, and each has its own gaps. I have scored them on the same scale, and I am quoting their published conditions, not vouching for them.

Young Card has the clearest rewards story of the three, but note what it is paid in: YNG tokens, and the rate depends on your Club tier. Treat token-denominated cashback as a second asset with its own risk, not as cash. Eligibility, card type and fees are not stated officially.

Cardex is the broadest on paper — one card for 200+ countries, across four networks, with both virtual and physical versions. Its conversion is described as real-time, with an “AI-Powered Conversion Rate” scanning global exchange rates and picking the best at the moment of spend, but no fee percentage is stated, which is the number you actually need. Funding is USDT, USDC and BTC wallets, networks not stated. No rewards stated.

International Visa Card has the most legible economics of the three: $5 once for the virtual card, no maintenance fee on Classic, and a clearly stated 2% FX fee on foreign currency spend on top of the Visa exchange rate. Deposits are free, and you can fund with USDC or USDT into the USD account at 1:1, plus USD, EUR, SEPA, SWIFT and FedNow. The catch is the country list, which is long: not available to residents or legal registrants of Belarus, mainland China, North Korea, Cuba, India, Iraq, Iran, Israel, Myanmar, Nepal, Nicaragua, Russia, Syria, Turkey, Ukraine, Venezuela and Vietnam, with FATF grey-list countries reviewed case by case with compliance approval, and purchases blocked in North Korea, Cuba, Iran, Russia, Syria, Ukraine and Venezuela. The rule is by residence or registration — citizenship is not mentioned. No cashback stated.

If you are in one of the excluded countries, that list alone disqualifies it. If you are not, the 2% FX fee is the single clearest number any of these three publish, and for a card you will use mostly in USD, $5 plus 2% on the foreign spend is a cost you can actually model.

Who I would recommend it to

To nobody as a new applicant, because there is no application to make.

If you already hold the card or a balance, my advice is narrow and firm: withdraw to your own bank account now, at the 100 EUR or 100 CHF minimum, through the documented payout route, and then close the account at id.fiat24.com if you are finished with it. Do not wait for a maintenance-mode notice that has no date on it. Keep your own records of transactions in case you need them later, because no dispute or chargeback procedure is described.

If you are looking for a crypto-spending card in 2026, look at the three above with the same scepticism I applied here — check whether the provider publishes its fees, whether the issuer is named, whether a dispute process exists, and what happens to your balance if the programme ends. Those four questions would have told you most of what you needed about Fiat24 before you loaded a euro into it.

And if your actual problem is that you cannot get an ordinary bank card, that is the real issue, and it deserves a real answer rather than a workaround. A crypto card is a payment instrument, not a substitute for a banking relationship, and anyone selling you one as a way around a bank refusal is selling you the wrong problem.

Frequently asked questions

What is the Fiat24 card?

Fiat24 is a Swiss-issued Mastercard debit card tied to a self-custody wallet account represented as an NFT. You load balances in EUR, USD, CHF or RMB, spend them like a normal card, and top up through the Fiat24 dApp. The account itself is an NFT in your own wallet, so you hold the private key. The issuer named in the materials is SR Saphirstein AG, BIN 5481 0849, under FINMA supervision.

Is the Fiat24 card still available to new applicants?

No. The site is in “maintenance mode” and no new applications are accepted, with no dates given. The card page still carries the status text “Coming soon in December 2024”. Anyone offering to sign you up today is not going through an official channel. The programme also stopped accepting limit-upgrade requests, and forced-exit rules are described for sanctions, PEP status, fraud and recalls.

Do I need KYC to use Fiat24?

The documented single KYC requires biometric ID or a passport, age over 18, GPS location capture and your TIN, one account per person. You must not be a US Person, a politically exposed person, or subject to OFAC or EU sanctions. Residents of eligible countries qualify; nationals of Iran, North Korea and Russia are excluded. Accounts open in under one business day during CET hours. Some emerging countries are capped at CHF 1,000 per 30 days.

How do I get my money out of Fiat24?

You withdraw to your own bank account in EUR or CHF. First deposit a small amount from that account by IBAN to link it — up to 10 accounts per currency. The minimum payout is 100 EUR or 100 CHF. Payouts are booked the same business day, or next business day after 15:00 CET or at weekends. Successful payouts are free; a returned payout costs 10 EUR or 10 CHF.

How do I close my Fiat24 account?

Bring your balance to zero first, then go to id.fiat24.com, open Profile and choose Close Account. The closure is final — no second account is allowed. Your KYC data is retained under Swiss AML law, so deleting the account does not mean your identity data disappears. Do the withdrawal before you do this, because once the account is closed there is nothing left to withdraw from.

Is the Fiat24 card free?

The card’s own documentation publishes no fees at all — not the monthly fee, issuance, ATM, FX, top-up or decline fees. Unofficial sources list issuance, monthly, ATM and top-up as free, and report 1–1.75% on crypto deposits plus gas. One hard official number does exist: a returned payment costs 1 USD, 1 EUR or 1 CHF, and since 15 May 2026 a refund processing fee of the same size applies per refund. With fees unpublished, treat any free claim as unverified.

Can I add the Fiat24 card to Apple Wallet?

Official documentation says Apple Pay, Google Pay and Samsung Pay and most digital wallets are supported, with some transaction types limited in certain countries. One unofficial source contradicts this and says Apple Pay and Google Pay are absent. Since the card documents also conflict with the products page over whether the card is live at all, I would not rely on either claim without checking the dApp yourself — and I would not load funds to find out.

What happens to my money if the Fiat24 programme stays closed?

Nothing good, and the card’s pages give you no timeline to plan around. Programme closures typically run a shape: notice period, then spending and loading stop, then users are asked to withdraw remaining balances. That is why I would withdraw rather than wait. Note also that no dispute or chargeback procedure is described anywhere, so a card payment you cannot resolve has no documented route to a refund.

Is Fiat24 a bank?

Not on the evidence available. The operator is SR Saphirstein under a Swiss Fintech licence under Art. 1b of the Banking Act, supervised by FINMA, and the card issuer is SR Saphirstein AG. But deposit insurance is not stated, and electronic money funds are not the same as bank deposits or necessarily covered by a deposit guarantee scheme. FINMA supervision is a genuine positive, and it is not the same as your balance being a bank deposit.

Is the Fiat24 card safe to use?

That is the question I would answer most carefully. The security design is reasonable on paper: 3-D Secure with an emailed one-time password, automatic blocking on unusual activity, and lock and unlock controls in the dApp. The trust record is the problem. Trustpilot showed 2.2 out of 5 from 8 reviews, all one-star, read 2026-10-20, with reports of frozen funds, unanswered emails and 90+ day waits. Card payments are also reversible in a way crypto transfers are not.

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